Audience Focus: Intermediate
Application Type: Research
Time/Room: MON 3:45-4:45/Harding
Abstract: Technical skills such as estimating, risk management or scheduling are not sufficient to guarantee project success. Cost management professionals interact with project stakeholders and need well developed soft skills. This is not possible without having emotional intelligence, which is the ability to recognize and manage your feelings, and effectively deal with the feelings of other people. This is your personality style.
This topic will explore how to better understand yourself and others, and provide ideas on how to adapt your personality style to improve interactions with project stakeholders. This topic will focus on the four-quadrant model, and will explain the key strengths and weaknesses of each style. More importantly, how each style responds when faced with a stressful situation will be explored. Tips on how to identify the styles of project stakeholders will be provided, along with ideas on how to flex your style and effectively communicate with other people based on their personality style. This topic will help you improve communications with your project stakeholders and lead to improved project team performance.